Finding a Home Online was Successful with Mary's Help!
We would like to thank you, and Maryann, for your hard work and help in selecting our new home in Maricopa.
When you suggested we buy our home on line, thru virtual tour, we balked. we both are the type that has to see it in person, and wasn't sure it would work.\, but with your guidance and knowledge of what we liked from our previous home purchased with you, you convinced us.
You and Maryann took the time and went to each home we liked. Calling us from them and explaining each one in detail, along with taking pictures and emailing them to us. We actually felt like we where there with you. You made the process so easy and answered every question and fear we had with a smile.
When we finally did get out to Maricopa and see the home first hand, we were even more impressed and the rest is history.
Thank you for your excellent service as our trusted realtor for over four years now. It was through a friend that we found you and it has been our good fortune ever since.
Our first home was the perfect find with your patient assistance and when the opportunity came, you helped us find the right buyer in a very timely manner. Then, our next purchase into our current home has proven to be a great investment (far better than any stock market return) that my wife and I feel lucky to live in.
Without any reservation, we know that when the time comes to sell and buy once again, you will be our onlyconsideration. We are very particular consumers and we must have had you take us to visit well over fifty properties before deciding on that last one, the perfect one.
Mary we appreciate your integrity, your hard work ethic, your valuable advice and of course your friendship.
Daniel & Erin Speas,Scottsdale, AZ
Short Notice With Corporate Transfer But Still Got Best Price on Home Thanks to Mary
Whew! Here I sit, check in hand, two thousand miles away, hardly able to absorb the fact that a mere six weeks ago I first called you for help in selling my home.
When I received the news that my corporate transfer was a go, and that I had little more than a month to uproot eight years in Phoenix and relocate to Michigan, chaos doesn't quite describe my mental state. Further adding to my panic were the low listing figures quoted me by both real estate professionals who had been referred by my employer. In frustration, I contacted a former co-worker who had moved from my community a few months earlier. It was my good fortune that I took his advice and called you before I made any major decisions.
My house not only sold on the SECOND day it listed, and at the price I'd expeced (which was considerably ABOVE the first realtor's figures), but any and all snags, closing delays, last-minute fixes, issues and questions, were handled promptly and competently by YOU! You always kept me informed, returned my phone calls, and basically, guided me through a stressful and complicated process with a minimum of grief. I really feel that I got the best possible price for my home, and that I have you to thank for it.
Jill Davis, Scottsdale, AZ
First-Time Buyer's Stress Reduced Because of Mary's Experience
You did such a great job helping me find and buy a house. I know I can be demanding, but you were more than up to the task. Since it was my first time buying you handled the added burden of me not knowing what I'm doing like a champ.
Your knowledge and experience helped make a stressful situation seem almost routine...I felt comfortable every step of the way. You helped me get a great house, in a great area, at a good price.
W. Blair Meeks, AZ
Mary Knows Her Market - Sells Home in 13 days for Full Asking Price
I recently relocated from the Phoenix metro area to the Detroit metro area. My company gave me 30 days to selland move my household goods. My wife and I interviewed all the company assigned real-estate agents. Other agents were looking for a quick sale, grossly under valuing our home, and had a sense of arrogance about them. Mary on the other hand, with her calm demeanor, sold our home in 13 days for the full asking price (she knows her market). This made our transition nearly stress free.
I am writing this letter to inform anyone interested in selling or buying a home, that Mary, without a question, is the BEST that I have had the pleasure of working with.
Hasseb Abdou, AZ
First-Time Home Buyers Felt Well Informed
...Even with our limited time, you went out of your way to be sure that we had all the information we needed to choose the right area for us and our first home. We felt very well informed and completely at ease with this big purchase.
Kelly Williamson & Cristina Guajardo, Cave Creek, AZ
Relocating, First-Time Homebuyer Found Dream Home on First Day.
I was a first time homebuyer relocating with my company to Phoenix from the San Francisco Bay area. Everyone I spoke with told me I didn't know what I was in for -- trying to buy a house in a state I wasn't even in yet.
And without Mary Lent on my side, they might have been right. But even though I was a novice to Real Estate and long-distance shopping, Mary workeddiligently with me from our very first phone call on.
We discussed the Valley's areas and neighborhoods and why some would suit my needs more than others. I e-mailed her listing after listing for house styles like what I had in mind. We spoke by phone and she got my wish list compiled...right off the bat we were up and running. By the time I flew into Phoenix she had done so much pre-work to narrow down my likes and dislikes from my wish list that my three-day hunting visit went off without a snag. I found my dream house on the first day out! And we exceeded nearly every point on my wish list.
The one thing that Mary did, in my book, that sets her apart, was she considered my reaction to each house we saw as we went from place to place. She actually tossed away a few listings -- knowing they were a lesser fit for me. This is a lady who will always think of your needs first!
E.J. Runyon, Apache Junction, AZ
Mary Has Talent for Knowing What Someone Wants in a Home
I want to thank you for your expertise and professionalism. You have quite a talent to be able to listen to someone and find exactly what he or she is looking for in a home. I really love my new home. You are so warm and caring and easy to talk to. You made me feel that I am very important and you were there for me all the way. You made buying a home very easy by doing all the legwork and keeping me informed the whole way.
I want to thank you also for giving me the opportunity to pick the loan officer to work with. You gave me three people to speak to and I feel I made the right choice. Between the two of you, I didn't even realize I was purchasing a home, you two worked together so well and did all the work. You answered all my questions, even if they were silly and if you didn't know the answers, found them out for me in a very short time.
I can see why you are so successful, you are very good at what you do.
Colleen Kasowski, Mesa, AZ
Seller Found Transactions Easy and Straight-Forward
Thank you for your help and hard work in our recent transactions. We love our new home...Your patience and warm attitude toward us and our process was so important. In this hurry-up world, it was a pleasure to work with someone that understood that this decision for us was difficult and full of issues. Not only were we moving our home, we were moving our in-home business and our son's school district. You made us feel like good friends in the process, working to make sure the decision was the best one for us. We also want to thank you for the effort you made in getting us a great contract on the old house. All these transactions were so easy and straight-forward.
Ellen and Bob Alvarado, Scottsdale, AZ
Client's Experience With Mary's Honesty From Both Buyer's & Seller's Perspective Very Positive
As we sit here comfortable in our new house, I've been thinking of you and how you have made it possible for us to be here. ... Your honesty and directness helped us to decide to go ahead and make an offer on this house. We've encountered many realtors before, and, even though you were representing the sellers, we felt we would get a fair deal working only with you.
I appreciate the constant communication we had back and forth all through the process until closing. When we put our own house on the market, I knew you would represent us as fairly as you did the first sellers. I have seen you in action now both as a buyer and as a seller, and I just want you to know what a pleasant experience you have made it. ... I've felt all along the way that you have been a partner with us. I really appreciate the open houses you held for us, the realtors' luncheon, and your counsel at different steps along the way as we decided together "How are we going to sell this house?" I also appreciate your digging in as intermediary with the mortgage broker, home warranty company, even buying leads for carpet, landscape plants, etc!
Charlotte Hosseini, Scottsdale, Arizona
Mary Gives Prompt Response to Questions - Even E-Mail
...thank you for your help in finding my new home here in Arizona. I have never before worked with someone who was as capable and enthusiastic. From the promptness you showed in responding to my e-mail questions about the area (and you were the ONLY agent who responded to my e-mail, incidentally), to your professionaldemeanor when problems were encountered, you are everything anyone could ask for in a real estate professional...Thank you for helping to make the best of what could have been a bad situation.
Kathy Kennison, Fountain Hills, AZ
Seller Finds Mary Helpful In All Aspects of the Listing Process
Thank you for your assistance in selling our home. It was such a pleasure working with you.
We appreciate your professionalism and proactive approach. You were helpful in all aspects of our listing, from determining the appropriate selling price to closing the final sale.
...I'll be sure to recommend you...
Susan Luu, Scottsdale, AZ
Mary Finds Homes Right On Target with Client's Specifications
I can't tell you enough how much we have enjoyed spending time with you. Yes, it was for buying a house, but the experience was very pleasant and very easy. Your concern for us and our new home was surprising. [we] are very grateful that you are such a nice lady. We did see you for quite a few days around closing, and were much more comfortable with your guidance and assistance in the transaction.
The homes that you selected from the market to show us were right on target with respect to our specifications, and you were quick to point things out to us. The house we found is incredible and at an incredible price, too. Every one in your office was really great to work with, but you were the major player and I liked that. You will be our realtor in the futrue for any property in this part of the country!
John L. Brenner, Phoenix, AZ
First-Time Buyer Found Mary's Helpfulness Oustanding
I wanted to let you know how much I appreciated your help in the recent purchase of my home. Your professionalism and helpfulness was outstanding.
I was a "first time" buyer and your patience with my endless questions and concerns were wonderful. You helped me through each step of the process, explaining what was happening when it wasn't clear to me. You were always available to me. ... If and when I decide to sell this home and purchase another, I will call you.
Mary B. McComas, Tempe, AZ
Mary helps buyer purchase a home sight unseen!
When our house hunt for the "perfect" house began one and one halfyears ago we went to an internet site for a realtor in the Phoenix area. You were one of many but we chose and contacted you. We made our first trip from Colorado to meet you and have a day of looking at houses/neighborhoods. We knew within 30 minutes we had made a wonderful choice.
Soon after our meeting our childten were going to relocate from anapartment to their very first home.We immediately recommended that they go with "Mary Lent" as their realtor. We felt that you would be very thorough with them and give them VERY good advice. That put our minds at ease since we could not be here with them through this process. We weren't wrong.
Every vacation for that year and one half we would arrive in Phoenix, contact you and you were always there for us, to take us to many, many houses/neighborhoods. You listened and listened so that you knew exactly what we were looking for in a home.
We found one home that we thought we dearly loved on the internet, called you and asked you to please drive out to see it since we couldn't come to see it ourselves. We felt we hadgained such atrust in your judgement and you listened sowell to our needs that we were ready to accept yourevaluation of this home. When we walked in the house, we immediately knew that our trust that we had put in you had just been confirmed. We certainly couldn't have done it without you. Thank you again for all your outstanding knowledge and help.
John and Sue Kloosterman, Gold Canyon, Arizona
We don't know where to begin We will never be able to thank you and Mary Ann for all you both did to get us in our beautiful home and on such short notice on top of it all!
We are amazed at how well you understood our style and needs after only meeting Steve and I once.
We are also very grateful for al the legwork you put in on our behalf since we were 2,000 miles away and couldn't do it ourselves.
You and Mary Ann have made us fee very welcome to our new home state of Arizona and we will be forever grateful.
Your superior service and kindness will not be forgotten when we purchase a home in the Phoenix area down the road. Thank you again for everything!